Returns & Exchanges
At Grow Billion Trees, we want you to love your sustainable fashion choices. If you are not completely satisfied with your purchase, we offer a 30-day return policy to ensure your wardrobe remains as eco-friendly as your values.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package with Care
Place the unworn items with original tags attached into the original biodegradable packaging to minimize environmental waste.
Ship Your Return
Print the prepaid carbon-neutral shipping label provided and drop off the package at any authorized courier location.
Receive Refund or Exchange
Once our team inspects the items, we will process your refund to the original payment method or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing